Refund policy

Refund & Replacement Policy

At WeSpeakBird, your happiness is our priority- we've got your back with our 100% Money-Back Guarantee. Easy, breezy, and hassle-free!

Incorrect or Faulty Items

If your item arrives incorrect, faulty, or with sizing issues due to production errors, we'll gladly return or send out a replacement at no extra charge - no return required.

Just email us within 30 days of receiving your order at
chirp@wespeakbird.com, and include:

1. Your order number
2. A description of the issue
3. Photos of the product clearly showing the issue

We'll review your request with care and get back to you within 1-2 business days to sort things out swiftly.

Change of Mind

At WeSpeakBird, every item is made to order for you – no stock items, no mass production. This saves resources and aligns with our understanding of responsibility.
Because of this, we're not able to accept returns for change of mind.

We encourage you to carefully review product options and check sizing details, which are linked on every product page, before you order.
Please do reach out with any sizing or fit questions - we're always here to help.

Thanks for supporting our small, woman-led, bird-loving business!